How to Hire a Plumber: Questions Every Homeowner Should Ask

Every home has its plumbing surprises. A leaking pipe at midnight. A stubborn clog that just won’t budge. When water starts pooling in places it shouldn’t, stress rises fast. You want a plumber who shows up ready, knows their stuff, and keeps your home safe.

But hiring the right plumber isn’t just about who can come fastest. It’s about who you can trust in your home, especially when time is ticking. Here’s a simple, practical guide to help you separate the pros from the amateurs—before you hand over the keys (or your peace of mind).

Why Hiring Matters

Plumbing isn’t just about pipes and wrenches. It’s about protecting your home’s health and your family’s safety. A small mistake can mean water damage, mold, or even costly code violations.

Choosing the right plumber is a bit like picking a pilot for a bumpy flight. You want someone trained, steady, and ready for anything—especially in emergencies. Whether it’s emergency plumbing at 2 a.m. or routine drain cleaning near you, a reliable plumber keeps life flowing.

Key Questions to Ask Before You Hire 📝

Don’t be shy. Your home deserves clear answers. Ask these before hiring any plumber:

• Are you licensed in this state?
  Every state has different licensing rules. In Texas, for example, plumbers must hold a state license. Ask to see it.
• Do you carry insurance?
  Liability and worker’s comp insurance protect your home and the plumber if something goes wrong.
• What’s your experience with my type of repair?
  Not every plumber is ready for gas safety checks, repiping, or sewer line installation.
• Will you provide a written estimate?
  This avoids surprise costs and sets clear expectations.
• Do you handle permits if they’re required?
  Permits are often needed for bigger jobs like water heater installation or pipe replacement.
• What’s your warranty on labor and parts?
  Get warranty details in writing.
• Can you provide references or testimonials?
  Hearing from other homeowners builds trust.

Put these on a notepad or your phone. Good plumbers expect these questions and answer them confidently.

How to Check Credentials and Reviews

A license is your plumber’s badge. Ask for their state license number, then check with your state’s plumbing board—like the Texas State Board of Plumbing Examiners or your local authority. It’s your right as a homeowner.

Insurance matters just as much. Don’t settle for a handshake—ask for proof. This protects you if a worker is injured or if property is damaged.

Reviews add another layer. Look for consistent feedback. Are people praising fast response times? Do homeowners mention clear communication and clean workspaces? One bad review isn’t a dealbreaker, but a pattern of problems is a red flag.

Red Flags to Watch For 🚩

Not every plumber earns their stripes. Watch for these warning signs:

• No license or insurance. If they dodge the question, walk away.
• Reluctance to give a written estimate. Verbal promises are slippery.
• Unprofessional appearance or vehicle. Clean, branded vans and uniforms show pride and reliability.
• Pushy sales tactics. Your plumber should solve, not pressure.
• Vague about past jobs or references. Transparency matters.

Trust your gut. If something feels off, it probably is.

Understanding Estimates

Estimates are more than just numbers. They’re a roadmap for your job. Here’s what a professional estimate should include:

• Scope of work: What exactly will the plumber do?
• Parts and materials: Are these included or billed separately?
• Labor costs: Is this flat-rate or hourly?
• Timeline: When does work start and finish?
• Payment terms: How and when do you pay?
• Warranty details: What’s covered and for how long?

Estimates should be clear and thorough. Avoid vague language like “as needed” or “if required”—these can hide costs.

Trust: Licensing, Insurance, Warranties, and Testimonials

Trust isn’t just a handshake. It’s built on paperwork and proof. Here’s what to check:

• Licensing: Required in most states. Confirm with your state plumbing board.
• Insurance: Both liability and worker’s comp. Protects you and workers.
• Warranties: Written, not verbal. Covers labor and parts.
• Testimonials: Real stories from real homeowners. Don’t just take their word—ask for references.

When you hire First Option Plumbing, you get licensed, insured pros who stand behind their work—because your family’s safety is on the line.

Local Nuance: State Licensing Rules & Permit Needs

Plumbing rules aren’t the same everywhere. For example:

• Licensing: In Texas, all plumbers must hold a valid license from the Texas State Board of Plumbing Examiners. Other states have their own boards and requirements.
• Permits: Some jobs—like repiping, sewer line installation, or gas line work—require permits. Ask your plumber if they’ll handle this paperwork. It’s a sign of professionalism.
• Code compliance: Local building codes are strict for a reason. A licensed plumber knows the rules and keeps your home legal and safe.

For official guidance, check the International Association of Plumbing and Mechanical Officials (IAPMO) or your local building department.

Real-World Tips for Homeowners

• Ask for everything in writing. From estimates to warranties, paper trails protect you.
• Don’t pay in full upfront. A deposit is normal; full payment before work isn’t.
• Be present when possible. Walk the job with your plumber before and after.
• Keep a record. Save receipts, contracts, and permits for future reference.

Frequently Asked Questions

How do I know if a plumber is truly licensed?

Ask for their state license number and check it with your state’s plumbing board. Most boards offer online verification. Never hire without proof.

Should I get multiple estimates?

Yes. For major jobs, compare estimates—not just prices, but the details of what’s included.

What’s the difference between a handyman and a licensed plumber?

Handymen may tackle small jobs, but only licensed plumbers are trained (and legally allowed) to handle complex repairs, major installations, and emergency plumbing.

Does a plumber need to come out for a small leak?

Even small leaks can cause big trouble if ignored. A licensed plumber fixes the problem and checks for hidden damage, saving you money down the road.

Understanding the Estimate: What’s Included?

A trustworthy estimate breaks down the job:

• Labor (hourly or flat rate)
• Parts/materials (brand and quality)
• Timeline (start and finish dates)
• Any required permits (who obtains them)
• Payment schedule (deposit, progress, final)
• Warranty details (duration, what’s covered)

If anything is unclear, ask before signing.

Red Flags: When to Walk Away 🚪

• No written estimate
• Pushy “today only” deals
• No proof of insurance
• Reluctance to share references
• Poor communication or missed appointments

Cut your losses early. The right plumber values your time and your trust.

Local and Seasonal Considerations

• Winter: Freezing weather can burst pipes. Ask if your plumber offers preventative maintenance—like insulation or winter checks.
• Rainy seasons: Sewer backups are more common. Drain cleaning near you becomes urgent. Choose a plumber with fast emergency plumbing response.
• Remodeling: New kitchens and baths require permits and inspections. Hire someone who understands local codes.

Final Thoughts

Choosing a plumber is about more than fixing a leak. It’s about protecting your investment, your safety, and your family’s comfort. Take your time. Ask questions. Insist on clear answers.

When you’re ready for peace of mind—whether it’s a midnight emergency or a planned upgrade—choose a plumber who puts your home first.

Call First Option Plumbing now — or reach us anytime at  877-748-7505 .